FAQs
Integrations
Participant Experience
- What does a Participant experience when using Qstream?
- How do I download the native app for iPhones/iPads or Android?
- I have answered all my questions correctly. Why do others have more points than me?
- Why do I have to wait a day or more until I can answer the next question?
- Why do questions repeat?
- How do I move up in rank?
Program Manager Reports
- How do I interpret the Insights Dashboard?
- I have closed my Qstream but it’s still showing that I have 2 non-starters.
- I am a Program Manager. Why can’t I find my Qstream?
- I just launched my first Qstream. Why is overall participation 0%?
- I just launched my first Qstream. Why is initial & current proficiency at 0%?
- What’s the difference between an ongoing and a completed Qstream?
Qcert Functionality
- How is Qcert different from a normal Qstream?
- Does Qcert cost extra?
- Is there a separate login for Qcert?
- Can I send Qcert participants custom messaging?
- Where can I find the Qcert data?
- Can participants opt out of questions in a Qcert?