FAQs

• Does Qstream support SSO?
• What is Qstream's privacy policy?
• What languages are supported by Qstream?
• What browsers are supported by Qstream?
• I would like to customize my Qstream site to look more like our corporate branding. What are the options for branding my site?

Integrations

• Salesforce Integration
• SSO Integration FAQs
• Non-SSO integrations & Open API documentation

Participant Experience

• What does a Participant experience when using Qstream?
• How do I download the native app for iPhones/iPads or Android?
• I have answered all my questions correctly. Why do others have more points than me?
• Why do I have to wait a day or more until I can answer the next question? 
• Why do questions repeat?
• How do I move up in rank?

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Program Manager Reports

• How do I interpret the Insights Dashboard?
• I have closed my Qstream but it’s still showing that I have 2 non-starters.
• I am a Program Manager. Why can’t I find my Qstream?
• I just launched my first Qstream. Why is overall participation 0%?
• I just launched my first Qstream. Why is initial & current proficiency at 0%?
• What’s the difference between an ongoing and a completed Qstream?

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Qcert Functionality

• How is Qcert different from a normal Qstream?
• Does Qcert cost extra?
• Is there a separate login for Qcert?
• Can I send Qcert participants custom messaging?
• Where can I find the Qcert data?
• Can participants opt out of questions in a Qcert?

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