There are 2 ways to create a new user on your Qstream site:
- Manually creating a user one at a time
- Creating a bulk of users at one time using a roster
Please note - regardless of which approach you take to create a user, at a minimum you will need the user's first name, last name, and email address
Manual User Creation
After logging in to your Qstream, begin by selecting the 'Admin' tab followed by 'Users'.
Next, select 'Create new user' on the right.
Fill out all fields required to create a user account including their user role permissions. Note that users will have 'participant' selected as their user role by default when creating them manually.
Bulk Upload
At the bottom of this article, you will find a pre-launch requested form attached - you will need to download this, fill out the 'Participant Roster' tab with your users, and save as a CSV-UTF8 (comma delimited). Click here to view our onboarding video around rosters for a guided walkthrough.
To begin uploading your roster, click on 'Admin' on the top and select 'Rosters'.
Next, drag and drop your completed roster to the 'Upload Roster' section. While the roster is uploading, it should look something like this:
If the roster does not follow the correct format, the upload will fail and the system will tell you why, like below:
A successful upload looks like this:
Your users will still successfully be added to your site even if there are warnings. You can also download the roster with the warnings to diagnose any issues and make changes to your roster where needed.
When you bulk upload, you will also receive an email notifying you if the upload was successful or unsuccessful.
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